FAQs

Any doubts or questions?

On this page we have collected the answers to the most frequently questions asked by our precious guests.

Why it’s better to book on the official website instead of using Booking or Expedia? Because only with direct booking we can better meet your needs and offer you the best price.

Is always easy and safe to book a room from here and you will keep in touch directly with our internal staff.

You won’t be charged any additional cost.

We accept payments by all credit cards.

Refundable:

Cancellation free of charge is made up to 7 days before date of arrival.

In case of cancellation after this term will be charged 100% of the total amount.

Not refundable:

In case of cancellation, changes or no-show, will be charged 100% of the total amount for your stay.

Each rate, offer and booking package is subject to different cancellation policies.

We kindly ask you to check terms and policies before you submit the reservation.

Check-in starts from 2 p.m.; check-out must be done by 11 a.m.

If you wish to, on your departure day, you can leave your luggage at the reception and pick it up later.

Daily contribution of 3,50 euros per person. The accommodation tax is applicable up to a maximum of 10 days.

Yes, we have free Wi-Fi in all of our 4 buildings.

Need help?

Contact us for any info or doubt

We are always available to answer your questions and suggest you the better location according to your needs. Feel free to contact us even if you wish to give us a suggestion, we will be pleased to hear from you!

Thank you, I really needed it!

Testimonials

The opinion of who has been our guest

Read feedbacks received from our precious guests. That’s what who has been our guest before say about us!